Privacy Policy

This Privacy Policy explains how A Lot on Our Plate ("we", "our", "us"), operated by A Lot on Our Plate ABN 32 157 874 482, collects, uses, stores and protects your personal information when you purchase tickets, attend our events or interact with us online.

By using our website or purchasing tickets, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (such as email, phone number and school)

  • Payment and billing information (processed securely through third-party providers)

  • Dietary requirements or accessibility needs (only where provided for event purposes)

  • Any correspondence you have with us (e.g. emails or enquiries)

We do not knowingly collect personal information from individuals under 18 without parental or guardian consent.

2. Sensitive Information

Dietary requirements and accessibility needs may be considered sensitive information under Australian privacy law. We only collect this information with your consent and use it solely to plan and deliver our events.

3. How We Use Your Information

We use your personal information to:

  • Process ticket sales and manage event bookings

  • Communicate with you about your booking and upcoming events

  • Send marketing communications, newsletters and resources (you may opt out at any time)

  • Manage dietary, accessibility or other specific requirements for events

  • Improve our website, events and services

  • Comply with our legal obligations

4. Sharing of Information

We respect your privacy. We will not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers (such as Squarespace for ticketing, Stripe for payment processing, and Mailchimp or similar services for email communications) only for the purpose of operating our events and business. These providers may be located outside Australia, including in the United States, and are required to handle your information securely.

We may also disclose your information if required by law or to protect our rights, safety or property.

5. Storage & Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

Information is stored securely through our website platform and trusted third-party providers. While we take care, no data transmission or storage system can be guaranteed as completely secure.

We keep personal information only for as long as reasonably necessary to provide our services or comply with legal and regulatory obligations.

6. Marketing & Communications

By purchasing a ticket or subscribing to our newsletter, you consent to receiving updates and marketing materials from us. You may opt out at any time by clicking "unsubscribe" in our emails or contacting us directly.

7. Access & Correction

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To do so, please contact us at info@alotonourplate.com.

8. Cookies & Website Use

Our website may use cookies or similar technologies to improve your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may limit some website functionality.

9. Complaints

If you believe we have breached your privacy, please contact us at info@alotonourplate.com. We take all complaints seriously and will respond promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. We encourage you to review this page regularly to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at info@alotonourplate.com.